[Dev] [Assist] Reporting bugs
mtjm at mtjm.eu
Thu Sep 27 13:19:51 GMT 2012
Ineiev <ineiev at gnu.org> writes:
> On 09/27/2012 03:13 PM, Michał Masłowski wrote:
>> Register there or convince other developers that you don't need mail
>> notifications and we should allow anonymous submissions.
> Thank you; I choose not to register.
> How can I contact those other developers?
E.g. by writing to the dev at lists.parabolagnulinux.org list.
> Basically, my point is as follows: Parabola is known
> to follow FSF's guidelines for free system distributions; and
> they imply "a firm commitment to correct mistakes".
> I'm not sure the commitment may definitely qualify as firm
> if a random user can't easily report the bugs; personally,
> so far I've done the next:
You can report these in less formal ways, they rarely need to be
searchable or discussed on the tracker (most are "solved" by removing a
package and listing it on the blacklist). Changing this is needed for
technical issues that e.g. prevent users from installing Parabola on
> (0) I tried the described procedure for the first time (months ago).
> (1) When I failed to report the bug and to find on those pages
> any contacts of Parabola people, I asked report-nonfree at fsf.org
> for assistance; after some discussion they pointed to this mailing
There are small links to the IRC channel and to the lists (and the main
page of the new issue tracker) on the main page.
> (2) I dropped a message to this list without prior subscription;
> the message seems to have been rejected.
I think they are manually approved, I don't know who does it, we need a
clearer policy on that.
> I don't think it is absolutely necessary to accept anonymous
> submissions (though it would be good IMO); however, Parabola could
> at least
Several users wrote that they won't report bugs since it requires
registration, we should fix this.
> (a) say in the wiki (or better in the bug tracker) that one
> should register in order to report bugs there;
> (b) suggest that
> people may alternatively report bugs e.g. on this list;
This is implicit, would asking to report problems with the bug tracker
there be ok?
> (c) moderate the messages coming to that list from non-subscribers
> more carefully.
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